Fair, clear, no scavenger hunt.

If you change your mind, contact me as soon as possible. If editing has not begun, I can normally cancel the order and issue a refund to the original payment method.

Once custom editing has started, the order is generally non-refundable because time has already been spent on your specific files. After finished files have been delivered, refunds are not normally available for a simple change of taste.

If a finished file is missing, corrupted, technically incorrect, or clearly inconsistent with the written brief, contact me promptly with the order number and a short explanation. I will first correct or redeliver the work. If that is not reasonably possible, a partial or full refund may be offered.

Duplicate payments and confirmed billing errors are refunded in full. Please include the order number and the email used at checkout so I can find the payment without detective work.

Approved refunds are sent to the original payment method through Stripe. Your bank or card provider controls how long the credit takes to appear, which is commonly several business days.